Team and roles
Invite colleagues to one or all of your brands, understand the Super admin, Administrateur and Lecteur roles, and manage invitations.
Access is granted per brand: someone can be Administrateur (Admin) of one brand and Lecteur (Viewer) of another, and doesn't see brands they haven't been invited to. Super admins have access to all brands in the workspace.
The number of members depends on your plan, including you: 1 on Starter, 3 on Pro, 10 on Agence. Pending invitations count too.
Roles
| Role | What it allows |
|---|---|
| Propriétaire (Owner) | The person who created the workspace or the brand. Full rights, can't be removed. |
| Super admin | Full rights on all brands in the workspace: channels, team, billing, webhooks, API and MCP. |
| Administrateur (Admin) | On the brand: create, edit, schedule and publish posts, reply in the Inbox, manage signatures, tags and RSS feeds, share preview links. |
| Lecteur (Viewer) | View the brand's planning, content, Inbox and statistics, and leave comments on content. Can't create, schedule or publish. |
Connecting or disconnecting networks (Réglages › Canaux, Settings › Channels), inviting members (Réglages › Équipe, Settings › Team), Facturation (Billing), Webhooks and API & MCP are reserved for Super admins.
Invite a member
Open Réglages › Équipe (Settings › Team) and the Inviter un membre (Invite a member) card.
Enter the E-mail, choose the Marque (Brand) and the Rôle (Role) (Administrateur (Admin) or Lecteur (Viewer), Lecteur by default). To give access to the whole workspace, choose Toutes les marques (Super admin) (All brands (Super admin)) in the brand list.
Click Inviter (Invite).
- If the person already has a Klickbee Social account, they're added right away (« Membre ajouté à la marque », Member added to the brand).
- Otherwise, they receive an Invitation à rejoindre (Invitation to join) email followed by the brand name, with an Accepter l'invitation (Accept invitation) button. The link expires after 7 days.
Invitations that haven't been accepted appear in Invitations en attente (Pending invitations), with their expiry date. You can Renvoyer (Resend) them (new link, new 7-day period) or Révoquer (Revoke) them.
Accept an invitation
Open the link you received by email:
- You don't have an account yet: the page offers to create one. Your email is prefilled; choose a Nom (Name) and a Mot de passe (Password), then Créer le compte et rejoindre (Create account and join).
- You have an account: sign in (Se connecter pour accepter, Sign in to accept), then click Accepter l'invitation (Accept invitation).
The invitation is tied to the email address it was sent to. If you're signed in with a different address, the page asks you to sign out and then sign back in with the right one.
Possible messages: « Cette invitation a expiré. Demande un nouveau lien. » (This invitation has expired. Ask for a new link.), « Cette invitation a déjà été acceptée. » (This invitation has already been accepted.), « Cette invitation a été révoquée. » (This invitation has been revoked.) In these cases, ask the person who invited you for a new invitation.
Change a role or remove a member
In the Membres (Members) card, each person shows one chip per brand. Change the role from the chip's list, or click ✕ to remove them from that brand. The owner can't be demoted or removed.
Super admins are listed in the Super admins card; use Retirer le super admin (Remove super admin) to revoke that access.